Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

What is a 'Printable'?

A printable is a print-ready file that you can print as many times as you need, with a professional printer or at home.

What is an 'Editable PDF'?

The wording of each PDF file is editable, the font, font sizes, colours and the design are locked and copyrighted. The fonts are embedded in the PDF and will show up once the files are opened in Adobe Reader. It's super easy, all you need is Adobe Acrobat Reader which you can download for free here: www.get.adobe.com/reader.

Everything is set up for you - just type your wording into the highlighted text fields.

When will I receive my files? How do I download them?

All of the items in the PennyGumShop are instant downloads, which means your files will be available to download via Etsy straight after payment.

To download your files, Etsy will take you directly to the downloads page after payment. Alternatively, please follow the below steps:

(1) Make sure you're logged into Etsy
(2) Go to the top right corner and click on 'You'
(3) From the drop-down menu select 'Purchases & Reviews'
(4) Find your purchase and on the right click 'Download Files'

How do I edit my Editable PDF?

Only use Adobe Acrobat Reader to edit your wording. Download for free here (Mac & PC): www.get.adobe.com/reader. The highlighted text fields are pre-populated to guide you.

Make sure you have downloaded the PDF file/s first. Depending on your browser, the file may open up in web-view and allow editing. This is not Adobe and we can't guarantee it will work properly. Download, save PDF first and open it in Adobe Reader before editing.

Always use a laptop or computer to edit your files (Mac or PC). Avoid phones and ipads.

Do you provide refunds or exchanges?

Our products are digital 'instant downloads' available directly after purchase. Naturally they can not be cancelled, returned or exchanged once purchased/accessed. Choose carefully before purchasing and read the product descriptions or ask us any questions.

We do not provide refunds due to change of mind, cancellation of event, you went with another vendor or if you're unhappy with a third party service (such as your printer). All files are provided as high-resolution PDFs and quality will depend on printing method used. If you need technical support for your template, please send us a message (please include details).

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